DEPARTMENTS

SUCCESS IS ALWAYS
A TEAM EFFORT

THIS IS HOW WE DO IT

We offer a 360-degree-experience for both manufacturers and end customers. We assist you from product-planning to after sales service. Meanwhile, your customers can access your products through a vast array of sales outlets and dealerships and can rely on the best possible services from financing to warranty management.

Departments

Sales

Responsibilities:

B2B sales at car dealerships, incl. new customer acquisition
Daily customer care & communication [..]

” At AEC I have the opportunity to work with exciting products and to be part of a young and dynamic team. I enjoy supporting our dealers in many different areas and giving them the tools and insights to succeed with our product. Seeing how my work directly contributes to their success is a truly unique experience. “

Stefan D.

RESPONSIBILITIES:

B2B sales at car dealerships, incl. new customer acquisition
Daily customer care & communication
Customer visits / sales follow up
Market analysis & reporting

After Sales & Customer Care

Responsibilities:

Problem solving and Customer Care
Boundary Control between Departments and Functions […]

”
This position gives you the opportunity to interact not only with our customers, but also with all departments that are part of the complete process from A to Z. The broad spectrum of problem solving issues, however minute, keeps you constantly learning and honing your craft.” “

Justin W.

RESPONSIBILITIES:

Problem solving and Customer Care
Boundary Control between Departments and Functions
Warranty Administration
Ticketing System Administration

Network development

Responsibilities:

Competitive analysis & market strategy
Dealer onboarding, training and success analysis
Performance Tracking […]

”
Innovation and constant focus on market trends keeps us growing and evolving. The sales and business development functions ensure collaboratively that the company continues to grow in terms of revenue and evolve in its expertise and competitive edge. Introducing new products and services as well as implementing processes that allow us to cater to different customers are key components to our success in the automotive world. “

Sven G.

RESPONSIBILITIES:

Competitive analysis & market strategy
Dealer onboarding, training and success analysis
Performance Tracking

Retail & network Marketing

Responsibilities:

Dealer Marketing Support
AEC Vehicle & Service Brochures
Creative Assets […]

”
We love to support our Official Dealer Network when it comes to driving their sales performance! Therefore, we stay in touch with our AEC partners as close as possible to ensure the best individual assistance we can provide. Our department’s responsibilities range from all means of communication of the Dodge and RAM brands to the organization of trainings and AEC dealer events.“

Susanne M.

RESPONSIBILITIES:

Dealer Marketing Support
AEC Vehicle & Service Brochures
Creative Assets
POS & Showroom Material
Dealerport Onlinetool
AEC Product Websites

Responsibilities:

Cooperation with the press, journalists & Media
Sponsorings and cooperations with relevant companies and brands […]

PR

” The PR & Communication department helps grow the publicity and popularity of the Dodge and RAM brands, AEC as a corporation, and of course our international dealer network.“

Great relationships with press and media, as well as production of Social Media Content and cooperation with influencers and brands, press events and support for dealer events and production of Corporate Communication content are just the outline of my exciting day-to-day business.

Miriam M.

RESPONSIBILITIES:

Cooperation with the press, journalists & Media
Sponsoring and cooperations with relevant companies and brands
Events incl. corporate events, press events, Dodge & RAM events, dealer event support, etc.
Digital & Social Media Strategy
Corporate Communication

Office administration

Responsibilities:

Cooperation with Facility Management
Purchase of office supplies […]

” I like the different duties and responsibilities where I can use my personal strengths. At AEC you have the opportunity to develop your skills in a very pleasant working atmosphere. “

Rubina M.

RESPONSIBILITIES:

Cooperation with Facility Management
Purchase of office supplies
Management of IT support incl. device management
Travel bookings
Customer reception
Contract and cost management
Team assistance

Accounting

Responsibilities:

Initial account assignment
Outgoing invoices […]

” The accounting function collaborates with every single department in our company. When I first came to AEC, I did not expect to face such a diversity in tasks and a truly global environment. As part of the accounting function, I am responsible for payments and controlling, as well as for financial accounting and budget preparations in collaboration with our team in Canada as well as in Belgium. “

Nina I.

RESPONSIBILITIES:

Initial account assignment
Outgoing invoices
Financial accounting management
Budget management
Monitoring of payments
Wire transfers

IT & SOFTWARE

Responsibilities:

ERP Design
API Interface Design[…]

” AEC is a global player and brings a very wide variety of tasks under one roof for manufacturers and suppliers. To manage this complexity, it is very important that all the AEC systems are reliable and up to date, as they monitor all the processes from billing to delivery and beyond. The continuous planning of new exciting projects keeps my job always challenging and ever-changing. “

Sergey A.

RESPONSIBILITIES:

ERP Design
API Interface Design
Mobile applications

People Operations

Responsibilities:

Recruiting
Personnel records management […]

” People Operations function contributes to the acquisition and development of all staff members. Searching and finding the right employee for our current opening positions is never an easy task. As we continue growing, this becomes a very important function within our company.“

Anna B.

RESPONSIBILITIES:

Recruiting
Personnel records management
Vacation management
Labow Law
Staff oboarding
Learning and Development

Logistics

Responsibilities:

Service Procurement
Cooperation with freight forwarders […]

” The Logistic Department within AEC is an important customer-facing component of our business. The Logistics are responsible for customs, vehicle deliveries to our customers, to press appointments and special events as well as monitoring timelines and budgets with freight forwarders. It is really rewarding to know that this department can directly influence customer satisfaction. “

Yulduz C.

RESPONSIBILITIES:

Service Procurement
Cooperation with freight forwarders
Paperwork administration and monitoring
Monitoring of delivery timelines
Disposition & ERP care

Production Planning

Responsibilities:

Market & Competitors
Customer Personas […]

” In the Product Planning Department, we focus on the Company’s current and future vehicle lineup and develop our strategies to adapt to and anticipate market demand. In addition, we are the “owners” of each model and are responsible for the product definition and positioning. We are also responsible for the demand planning, ordermanagement, delivery tracking of all Brands’ products. Our role includes constant communication and collaboration with other AEC departments and is a keystone to the many different elements of AEC services. “

Rose P.

RESPONSIBILITIES:

Market & Competitors
Customer Personas
Product Definition
Pricing & Profit
Product Training
Product Literature
Brand/Model Positioning
Brand /Model Communication
Demand Planning
Order Management
International Shipping

Parts & Accessories

Responsibilities:

Supplying parts for any use
Coordinating orders for customers […]

” Parts and Acessories play a key role in the entire AEC service portfolio. We work closely together with the homologations department for R&D and supply parts for our vehicle conversions at the Vehicle Processing Center. Beyond that there is the aftermarket and service business itself. We offer a large variety of aftermarket parts – from the smallest OEM spare nut or bolt to a wide range of accessories for vehicle individualization/customization.“

Adrian R.

RESPONSIBILITIES:

Supplying parts for any use
Coordinating orders for customers
Logistics and fulfillment
Special part development

Corporate Communications

Responsibilities:

Internal and external company communications
Dialogues with b2b partners […]

” Corporate communications are a vital part in a company’s image both to our employees as well as to our business partners and to the public – on all media. We write a lot, we manage tasks that concern our public image, and we assist the directors in defining, who we want to be. All of these jobs are always re-occuring, so we can always be up to date.“

Andreas J.

RESPONSIBILITIES:

Internal and external company communications
Dialogues with b2b partners
Contacting potential partners
Employee communication
CSR
Corporate Identity

Homologation

Responsibilities:

Engineering technical conversion solutions
Testing parts and vehicles […]

” My work in the Homologations Department consists of everything that is necessary to put our products on the road and to offer the greatest possible experience to the end-customer. Many of our vehicles are fueled by enthusiasm – nevertheless their proper function must be executed day bay day, for each individual market. That makes homologation very interesting. “

Vladislav A.

RESPONSIBILITIES:

Engineering technical conversion solutions
Testing parts and vehicles
Establishing legal and documentations solutions
Working with suppliers
Designing exclusive parts

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DEPARTMENTS

SUCCESS IS ALWAYS A TEAM EFFORT

Departments

SUCCESS IS ALWAYS
A TEAM EFFORT